Pick Your Community: | Hopkins | Muhlenberg | Daviess | Christian | Henderson | Lakes | McCracken | Webster

Transition Begins to New Area Code in Western Kentucky

PSC KYFRANKFORT, Ky. (7/30/13) – Telephone customers in western Kentucky soon can begin preparing for the changes that will come early next year when area code 364 is added to the same geographic area as the current area code 270.
 
Saturday, Aug. 3, marks the start of a six-month “permissive dialing” period during which customers will be able to dial either seven or 10 digits when making local calls in area code 270. Mandatory 10-digit-dialing of local calls begins Feb. 1, 2014.
 
“The permissive dialing period is intended to allow customers to become accustomed to the new dialing patterns,” Kentucky Public Service Commission (PSC) Chairman David Armstrong said. “They have six months to get used to dialing the area code on all calls and to reprogram phones and other equipment that uses automatic dialing.”
 
The permissive dialing period allows telecommunication providers to prepare and test equipment in advance of the establishment of the new area code.
 
An informational video about the permissive dialing period is available on the PSC YouTube channel at http://www.youtube.com/KYPSC.
 
Area code 364 was created in December 2012 when the PSC decided that the best way to meet the need for more telephone numbers in area code 270 was through the creation of an overlay, which superimposes a new area code over an existing area code.
 
The overlay option is the least disruptive for all customers and imposes the smallest cost on businesses in the area, the PSC said in its order creating area code 364. This is the first area code in Kentucky created by an overlay.
 
“An overlay allows everyone who now has an area code 270 phone number to keep that number,” Armstrong said. “The only change is the 10-digit dialing for local calls.”
 
During the permissive dialing period, all current dialing patterns will remain in place. However, customers who wish to switch to the new dialing patterns may do so. Calls will be connected either way.

Beginning Aug. 3, local calls within area code 270 (as well as local calls to numbers outside area code 270) may be dialed using either 7 or 10 digits – that is, with or without the area code. Dialing 1 for local calls will not be necessary under any circumstance. Local calls will not become long-distance calls.
 
“One of the critical tasks during the permissive dialing period falls on anyone who uses telephones for critical functions involving health or safety,” Armstrong said.
 
Emergency response agencies or others who use reverse 911 or other outbound dialing systems should use the time for preparation and testing. Phone-based security systems and medical alert systems also need to be prepared and tested well in advance of the mandatory date so that any problems can be detected and addressed.
 
In its December order, the PSC noted that public comments received in the case overwhelmingly favored an overlay. The other option was to split area code 270 and designate a portion as area code 364, with both landline and wireless customers in the affected portion required to change their area code as a result.
 
The PSC noted that area code overlays have become the preferred method for creating new area codes nationwide. Overlays pose the fewest technical issues for implementation by an increasing complex telecommunication industry, the PSC said.
 
The first numbers using area code 364 may be assigned beginning March 3, 2014. Area code 270 numbers can be assigned after that date, but their availability will depend on how many remain in the inventory of each individual service provider.
 
Service providers in area code 270 are required by the PSC to educate their customers about the changes resulting from the new area code.
 
All records in the area code case are available on the PSC website, psc.ky.gov. The case number is 2012-00129.

The PSC is an independent agency attached for administrative purposes to the Energy and Environment Cabinet. It regulates more than 1,500 gas, water, sewer, electric and telecommunication utilities operating in Kentucky and has approximately 90 employees.

SurfKY News
Information provided by Andrew MeInykovych

© Copyright 2014 SurfKY News Group, Inc. All rights reserved. This material may not be published, broadcast, or rewritten without permission. SurfKY News encourages you to share this story by using one of the social media links below.

3/13 - 16
3/13 - 16
button coupons

Stock Report

1 DOW 17,804.80
+26.65 (0.15%)    
2 S&P 2,070.65
+9.42 (0.46%)    
3 NASDAQ 4,765.38
+16.98 (0.36%)    
3/13 - 16
3/13 - 16
button classifieds

In Other News...

Trojans Top St. Mary, Remain Undefeated

PADUCAH, Ky. (12/19/14) — Mason Roland scored 16 points and fellow senior guard Zac Shoulders added 11 to lead visiting… Read More

Webster County to Host Baptist Holiday Classic

DIXON, Ky. (12/18/14) — The Webster County High School boys' basketball program will host the 2014 Baptist Health… Read More
3/13 - 16

Most Read This Week

December 16, 2014 9957

Coal Miner Fatally Injured in Underground Mining…

in Top News For All Sites by Dick Brown
December 14, 2014 8712

Muhlenberg Pays Homage to U.S. Armed Forces

in Local (Muhlenberg) Top News by Charles W. Riley II, SurfKY News
December 17, 2014 6927

Elderly Couple Found Shot to Death in Muhlenberg

in Local (Muhlenberg) Top News by Trooper Stu Recke
December 17, 2014 6533

Three Men Charged with Burglary

in Local (Hopkins) Top News by Madisonville Police Department
December 15, 2014 4905

Hopkins County Woman Charged Second Time in Two…

in Local (Hopkins) Top News by Charles W. Riley II, SurfKY News
December 15, 2014 4356

Woman Leads Police on High-Speed Chase in Stolen…

in Local (Hopkins) Top News by Madisonville Police
December 18, 2014 3704

Cat Scratching over Dog Ownership Escalates

in Local (Hopkins) Top News by Amber Averitt, SurfKY News
December 15, 2014 3370

Vehicle Careens down 150 Foot Embankment with…

in Local (Hopkins) Top News by Madisonville Police Department
December 16, 2014 3258

Highway Crews Pre-Treating Roadways for Potential…

in Hopkins News by Keith Todd
December 16, 2014 3242

KFWC Proposes 2015-2016 Deer Season Dates and…

in General News For All Sites by Department of Fish and Wildlife

Stories Trending Today

December 18, 2014 3704

Cat Scratching over Dog Ownership Escalates

in Local (Hopkins) Top News by Amber Averitt, SurfKY News
December 19, 2014 3048

Dawson Springs Man Charged with Sexual Abuse of…

in Local (Hopkins) Top News by Detective Sean McCance
December 19, 2014 2748

Woman Flown to St. Mary's after Two-Car Collision

in Local (Hopkins) Top News by Trooper Stu Recke
December 19, 2014 2518

Vehicle Explodes into Flames on Pride Avenue

in Local (Hopkins) Top News by Gwen Smith
December 19, 2014 2258

Armstrong Mine to Layoff 39 by End of Day

in Top News For All Sites by Rita Dukes Smith, SurfKY News Director
December 19, 2014 1809

Vehicle Fire Causes Traffic Back-Up on Pennyrile

in Local (Hopkins) Top News by Doreen Dennis
December 18, 2014 1808

Hopkins County Sheriff's Reports Released

in Hopkins News by Sheila Hopper
December 18, 2014 1758

UK Track and Field Announces Initial Eight…

in General Sports For All Sites by UK Athletics
December 18, 2014 1702

DeArmond Looks Back as Retirement Nears

in Local (Muhlenberg) Top News by Paul McRee, SurfKY News
December 18, 2014 1695

Madisonville Police Arrest Reports - Dec. 18, 2014

in Hopkins News by Madisonville Police Department

SurfKY News Group, Inc.
Corporate Office & Studio
1125 Nebo Rd.  •  Madisonville, KY 42431
270.452.2727 (phone)
  •  270.452.2249 (fax)


Contact a member of our staff: www.surfky.com/contact
Copyright © 2014 SurfKY News Group, Inc.  •  Terms of Use  •  Site Map

social fbsocial twsocial yt
social gpsocial flrsocial rss