Pick Your Community: | Hopkins | Muhlenberg | Daviess | Christian | Fayette | Henderson | Lakes | McCracken | Warren | Webster

Transition Begins to New Area Code in Western Kentucky

PSC KYFRANKFORT, Ky. (7/30/13) – Telephone customers in western Kentucky soon can begin preparing for the changes that will come early next year when area code 364 is added to the same geographic area as the current area code 270.
 
Saturday, Aug. 3, marks the start of a six-month “permissive dialing” period during which customers will be able to dial either seven or 10 digits when making local calls in area code 270. Mandatory 10-digit-dialing of local calls begins Feb. 1, 2014.
 
“The permissive dialing period is intended to allow customers to become accustomed to the new dialing patterns,” Kentucky Public Service Commission (PSC) Chairman David Armstrong said. “They have six months to get used to dialing the area code on all calls and to reprogram phones and other equipment that uses automatic dialing.”
 
The permissive dialing period allows telecommunication providers to prepare and test equipment in advance of the establishment of the new area code.
 
An informational video about the permissive dialing period is available on the PSC YouTube channel at http://www.youtube.com/KYPSC.
 
Area code 364 was created in December 2012 when the PSC decided that the best way to meet the need for more telephone numbers in area code 270 was through the creation of an overlay, which superimposes a new area code over an existing area code.
 
The overlay option is the least disruptive for all customers and imposes the smallest cost on businesses in the area, the PSC said in its order creating area code 364. This is the first area code in Kentucky created by an overlay.
 
“An overlay allows everyone who now has an area code 270 phone number to keep that number,” Armstrong said. “The only change is the 10-digit dialing for local calls.”
 
During the permissive dialing period, all current dialing patterns will remain in place. However, customers who wish to switch to the new dialing patterns may do so. Calls will be connected either way.

Beginning Aug. 3, local calls within area code 270 (as well as local calls to numbers outside area code 270) may be dialed using either 7 or 10 digits – that is, with or without the area code. Dialing 1 for local calls will not be necessary under any circumstance. Local calls will not become long-distance calls.
 
“One of the critical tasks during the permissive dialing period falls on anyone who uses telephones for critical functions involving health or safety,” Armstrong said.
 
Emergency response agencies or others who use reverse 911 or other outbound dialing systems should use the time for preparation and testing. Phone-based security systems and medical alert systems also need to be prepared and tested well in advance of the mandatory date so that any problems can be detected and addressed.
 
In its December order, the PSC noted that public comments received in the case overwhelmingly favored an overlay. The other option was to split area code 270 and designate a portion as area code 364, with both landline and wireless customers in the affected portion required to change their area code as a result.
 
The PSC noted that area code overlays have become the preferred method for creating new area codes nationwide. Overlays pose the fewest technical issues for implementation by an increasing complex telecommunication industry, the PSC said.
 
The first numbers using area code 364 may be assigned beginning March 3, 2014. Area code 270 numbers can be assigned after that date, but their availability will depend on how many remain in the inventory of each individual service provider.
 
Service providers in area code 270 are required by the PSC to educate their customers about the changes resulting from the new area code.
 
All records in the area code case are available on the PSC website, psc.ky.gov. The case number is 2012-00129.

The PSC is an independent agency attached for administrative purposes to the Energy and Environment Cabinet. It regulates more than 1,500 gas, water, sewer, electric and telecommunication utilities operating in Kentucky and has approximately 90 employees.

SurfKY News
Information provided by Andrew MeInykovych

© Copyright 2014 SurfKY News Group, Inc. All rights reserved. This material may not be published, broadcast, or rewritten without permission. SurfKY News encourages you to share this story by using one of the social media links below.

3/12 - 718 switched from reg 2 to hopkins only
447 on Feb 15th (Val ad ended) switched to kid books
CHANGED TO SIMPLE AD ON 2/19 619 HITS

Stock Report

1 DOW 16,408.54
-16.31 (-0.10%)    
2 S&P 1,864.85
+2.54 (0.14%)    
3 NASDAQ 4,095.52
+9.29 (0.23%)    
3/12 - 718 switched from reg 2 to hopkins only
447 on Feb 15th (Val ad ended) switched to kid books
CHANGED TO SIMPLE AD ON 2/19 619 HITS
3/12 - 718 switched from reg 2 to hopkins only
447 on Feb 15th (Val ad ended) switched to kid books
CHANGED TO SIMPLE AD ON 2/19 619 HITS

In Other News...

Federal Jury Convicts Christian County Man for Stealing Trade Secrets

HOPKINSVILLE, Ky. (4/17/14) — A Christian County, Kentucky man was convicted by a federal jury for stealing trade… Read More

Warrant Amnesty Period in Trigg County

CADIZ, Ky. (4/17/14) — The Cadiz Police Department is working with the Trigg County District and Circuit Courts for the… Read More
3/12 - 718 switched from reg 2 to hopkins only
447 on Feb 15th (Val ad ended) switched to kid books
CHANGED TO SIMPLE AD ON 2/19 619 HITS

Most Read This Week (Site-Wide)

April 16, 2014 18912

UPDATE- Sheriff's Office Following Leads…

in Top Stories by Taylor Riley, SurfKY News Reporter
April 14, 2014 6352

U.S. Bank Hanson on Lockdown Due to Bomb…

in Top Stories by Rita Dukes Smith, SurfKY News Director
April 14, 2014 5260

Pedestrian Killed During Two Vehicle…

in Top Stories by Chris E. King
April 17, 2014 3446

KSP Nabs St. Charles Man Wanted by U.S.…

in Top Stories by Trooper Stu Recke
April 15, 2014 3039

Police Searching for Sureway's 'Baby…

in Top Stories by Taylor Riley, SurfKY News Reporter

Most Read Stories from Hopkins County

April 14, 2014 5260

Pedestrian Killed During Two Vehicle…

in Top Stories by Chris E. King
April 17, 2014 3446

KSP Nabs St. Charles Man Wanted by U.S.…

in Top Stories by Trooper Stu Recke
April 15, 2014 3039

Police Searching for Sureway's 'Baby…

in Top Stories by Taylor Riley, SurfKY News Reporter
April 15, 2014 2699

Multi-Agency Investigation Leads to Drug…

in Top Stories by Lori Blakeley
April 15, 2014 1045

State Approves $500K for Hopkins Archery…

in Top Stories by Rebecca Hanchett

Most Read Stories from Owensboro

April 14, 2014 2061

Grow Garden Grow - Spring Has Sprung

in News by Barbara Cecil Russ
April 15, 2014 1605

Owensboro Police Investigate Auto Accident

in News by Michael Hathaway
April 15, 2014 1266

Owensboro Parks Offers Tennis Lessons

in News by Britni Bunn
April 15, 2014 884

Happenings and Meetings Owensboro

in News by Dennis Beard, SurfKY News
April 14, 2014 670

Owensboro Health Hosts Tours for…

in Top Stories by Dennis Beard, SurfKY News

Most Read Stories from Muhlenberg County

April 16, 2014 2897

Sheriff's Deputies Nab Central City…

in Top Stories by Sheriff Curtis McGehee
April 14, 2014 2516

MCC Staff Shares Good News with…

in Top Stories by Paul McRee, SurfKY News Reporter
April 15, 2014 1903

'Walk Right Back' An Everly Brother's…

in Top Stories by Paul McRee, SurfKY News Reporter
April 15, 2014 1739

Local MCHS Students Train at Job Corps

in Top Stories by Karen Robinson
April 15, 2014 1414

Thumbpickers Unite at Mose Rager Day

in Top Stories by Paul McRee, SurfKY News Reporter

SurfKY News Group, Inc. Central Office & Printing Division
1125 Nebo Rd.  •  Madisonville, KY 42431  •  270.452.2249 (fax)
Main Number: 270.452.2727 (phone)  •  Printing Division Direct Line: 270.821.8600 (phone)

SurfKY Owensboro News Bureau
920 Frederica St. / Suite 210  •  Owensboro, KY 42301  •  270.683-8060 (phone)


Contact a member of our staff: www.surfky.com/contact
Copyright © 2014 SurfKY News Group, Inc.  •  Terms of Use  •  Site Map

social 06social 21social 22social 04social 03