Pick Your Community: | Hopkins | Muhlenberg | Daviess | Christian | Henderson | Lakes | McCracken | Webster
Davis Motor Sales banner ad

KU Warns Customers of Recent Bill-Payment Scam

ku scam alert 300KENTUCKY (5/15/13) – Kentucky Utilities Company is alerting customers of a recent telephone scam asking customers to pay their bills over the phone.

The caller claims to be a utility employee and asks for immediate bill payment by credit card or pre-paid money card. If the targeted customer does not cooperate, the caller threatens to disconnect the person’s electric service.

KU has alerted authorities and offers the following SAFE advice to residential and business customers:

  • Secure your personal information: KU will never call and ask for credit or debit card numbers or other personal information.
  • Always remember you have bill payment options: KU offers customers a variety of official payment options. A complete list can be found at www.lge-ku.com/ways_to_pay.asp.
  • First check with KU if you’re suspicious: Customers who receive a suspicious live phone call, an email or letter should call KU, who will always verify official communication. KU customers should call 1-800-981-0600.
  • Elect to speak to a KU representative: As a courtesy, KU does make computer-generated calls to remind customers if their payment is late and the call includes an option for customers to select if they want to make their payment by phone.

 
Customers who have been impacted by this scam should report it to their local police department.
 
Although the latest scam targets customers by phone, KU encourages customers to always obtain positive identification in the event someone appears at their door stating they are there on the company’s behalf.
 
Authentic KU ID badges – whether issued to an employee or a contractor – show the companies’ logos. An employee ID card always has the employees name and color photograph on the front as well.
 
Sometimes there are legitimate service-related reasons the utility may need access to a customer’s home, but in-person contact at a customer’s home never involves collecting payment for a monthly bill.

SurfKY News
Information provided by Cliff Feltham (Kentucky Utilities)

© Copyright 2014 SurfKY News Group, Inc. All rights reserved. This material may not be published, broadcast, or rewritten without permission. SurfKY News encourages you to share this story by using one of the social media links below.

In Other News...

Single Vehicle Injury Collision on US 60

MARION, Ky. (10/31/14) — The Kentucky State Police investigated a single-vehicle, injury collision that occurred on US… Read More

Calloway HS Student Chosen for U.S. Army All-American Marching Band

CALLOWAY COUNTY, Ky. (10/31/14) — At a ceremony held at Calloway County High School on Thursday Oct. 30, 2014, Letitia… Read More

Most Read This Week

October 31, 2014 10597

Son Charged with Murder of His Family, Kidnapping

in Top News For All Sites Touching Hopkins by Dennis Thomas
October 27, 2014 6277

Earlington Woman Charged With Burglary for…

in Local (Hopkins) Top News by Madisonville Police Department
October 29, 2014 4884

Central City Businessman Indicted by Grand Jury…

in Top News For All Sites by Charles W. Riley II, SurfKY News
October 29, 2014 4779

UPDATE: Two More Arrested for Meth at Area Motel

in Local (Hopkins) Top News by Trooper Stu Recke
October 27, 2014 4488

Baptist Health Madisonville Performs Baptist…

in Local (Hopkins) Top News by Kristy Quinn
October 28, 2014 4470

UPDATE: 'Runner' Ran Home; Family Happy

in Hopkins News by Lisa Crook
October 31, 2014 3854

UPDATE: Names Released: Three Injured When Pickup…

in Local (Hopkins) Top News by Rita Dukes Smith, SurfKY News Director
October 28, 2014 3773

UPDATE: Extended to Wednesday; Heaven's Gates and…

in Local (Muhlenberg) Top News by Paul McRee, SurfKY News
October 28, 2014 3668

Hopkins County Grand Jury Indictments

in Hopkins News by Karen McKnight
October 27, 2014 3501

Woman Charged for Domestic Assault with Scissors,…

in Local (Hopkins) Top News by Madisonville Police Department

Stories Trending Today

October 31, 2014 10597

Son Charged with Murder of His Family, Kidnapping

in Top News For All Sites Touching Hopkins by Dennis Thomas
October 31, 2014 3854

UPDATE: Names Released: Three Injured When Pickup…

in Local (Hopkins) Top News by Rita Dukes Smith, SurfKY News Director
October 30, 2014 2827

UPDATE: Missing Elderly Couple Found

in Local (Hopkins) Top News by Chief William C. Crider
October 30, 2014 2022

Man Charged with Criminal Abuse of 2-Year-Old Girl

in Local (Hopkins) Top News by Lt. Charles Young II
October 30, 2014 1968

Man Accused of Using Bass Guitar to Strike…

in Local (Hopkins) Top News by Madisonville Police Department
October 31, 2014 1837

Top Race Candidates Address Campaign Issues

in Hopkins News by SurfKY News
October 30, 2014 1772

Madisonville Police Arrest Reports - Oct. 30, 2014

in Hopkins News by Madisonville Police Department
October 30, 2014 1581

Bond, Conditions Set for Central City Man Accused…

in Local (Muhlenberg) Top News by Charles W. Riley II, SurfKY News
October 30, 2014 1409

Man Charged for Criminal Trespassing at Cross…

in Local (Hopkins) Top News by Madisonville Police Department
October 30, 2014 1324

MCTI to Present 'Anne of Green Gables'

in Local (Muhlenberg) Top News by Paul McRee, SurfKY News

SurfKY News Group, Inc.
Corporate Office & Studio
1125 Nebo Rd.  •  Madisonville, KY 42431
270.452.2727 (phone)
  •  270.452.2249 (fax)


Contact a member of our staff: www.surfky.com/contact
Copyright © 2014 SurfKY News Group, Inc.  •  Terms of Use  •  Site Map

social fbsocial twsocial yt
social gpsocial flrsocial rss