paducah city commission 300PADUCAH, Ky. (6/13/13) – On Wednesday, June 12, 2013, the Mayor and Commissioners along with City Directors participated in a six-hour workshop led by the National Research Center (NRC). The workshop called the Next Steps Workshop: Using Resident Perspectives to Guide Government Action was facilitated by NRC Vice President Michelle Miller Kobayashi. The workshop reviewed and analyzed the results of Paducah’s National Citizen Survey.
 
Kobayashi says, “I want to applaud you for contracting to use the National Citizen Survey. There are a lot of governments that are afraid to step out and measure.” City Manager Jeff Pederson says, “I applaud the City Commission for asking Paducah’s residents what they think about city services and about the city as a whole. Many cities don’t take the time to solicit feedback from their citizens.”
 
The City of Paducah contracted to utilize the National Citizen Survey to gather feedback from citizens about city services, civic participation, and various community topics. In February and March of this year, the NRC mailed the National Citizen Survey to 1200 randomly selected households in Paducah. The City of Paducah had a statistically valid sample size with the return of 344 surveys.
 
The multiple-choice survey included 124 standard questions and general demographics questions. Most of the questions had five choices such as Excellent, Good, Fair, Poor, or Don’t Know. As a benchmark, results also are compared to Southern cities that recently completed surveys.
 
According to the NRC regarding Paducah’s survey, “Most residents experienced a good quality of life in the City of Paducah and believed the City was a good place to live. The overall quality of life in the City of Paducah was rated as ‘excellent’ or ‘good’ by 63% of respondents. A majority reported they plan on staying in the City of Paducah for the next five years.”
 
City residents gave highly positive responses regarding several city services with 87% of the respondents giving the Paducah Fire Department a good or excellent rating; 85% of the respondents rating garbage collection as excellent or good, and 76% of the respondents rating Paducah’s parks system as excellent or good.
 
The NRC also states that Paducah’s residents are very civically engaged by attending public meetings, helping neighbors, and/or volunteering their time.
 
The survey also showed that citizens considered the following factors, ranked in order, as the most essential to their quality of life: sense of safety, fire services, healthcare, strong neighborhoods, a friendly community, and jobs.
 
The factors that received less favorable ratings are street repair, economic development, and code enforcement. Miller says, “Paducah is not unique with those topics receiving lower ratings. Those patterns are what we see across the country.”
 
After reviewing Paducah’s results, Miller asked the group to list the top items that the City should address this year. After making a list and through a quick round of voting, the group selected two items: the City’s role in economic development and growth coupled with improving the community through neighborhood revitalization; and community engagement.
 
Regarding community engagement, Miller says, “Communities where residents are more involved typically rate their communities higher.” Pederson says, “What I’m hearing is that we have to advocate for ourselves, the city government. It’s ok to take the time to do it. That’s how we engage the public.”
 
Pederson adds, “This survey will give Paducah a starting point, a benchmark. Over the next few months, each department will dig into the results and take a look at what can be done to improve our interactions with and services to the public.”
 
The National Citizen Survey is a standardized survey tool used by hundreds of cities. The International City/County Management Association (ICMA) and the NRC developed the survey. For more information about the citizen survey including survey methodology and the survey instrument, please visit www.paducahky.gov.
 
SurfKY News
Information provided by Pam Spencer

e-max.it: your social media marketing partner

LIKE SurfKY on Facebook - Click here to LIKE us now.

© Copyright 2015 SurfKY News Group, Inc. All rights reserved. This material may not be published, broadcast, or rewritten without permission. SurfKY News encourages you to share this story on social media.

In Other News...

Kentucky 93/293 Intersection in Lyon County Gets Traffic Approach Warning System

PADUCAH, Ky. (8/3/15) — The Kentucky Transportation Cabinet has installed an Intersection Conflict Warning System at… Read More

Two Die, Two Injured in Princeton Crash

PRINCETON, Ky. (8/3/15) — Four victims of a single-vehicle collision had to be extricated after an early morning crash… Read More

Most Read This Week

July 30, 2015 4026

Webster Man Leads Police on Chase through Parts…

by SurfKY News
July 31, 2015 3906

Miss Hopkins County Fair 2015 Chosen

by Tammy Holloway, SurfKY News
August 01, 2015 2711

24th Annual Miss Teen Hopkins County Fair Pageant…

by Tammy Holloway, SurfKY News
July 29, 2015 2599

Crime Stoppers Top Most Wanted - July 29, 2015

by SurfKY News
August 01, 2015 2510

Little Miss, Mister Hopkins County Fair Chosen

by Tammy Holloway, SurfKY News

Most Read This Month

July 17, 2015 16862

Muhlenberg Most Wanted - Top 10

by SurfKY News
July 23, 2015 15856

UPDATE: Family Confirms Body of Missing Teen…

by Shawn Freels, SurfKY News

Stories Trending Now

August 04, 2015 1798

Hopkins School System Has More Hiring to Do

by Tammy Holloway, SurfKY News
August 03, 2015 1690

Tiniest Division of Hopkins County Fair Pageants…

by Tammy Holloway, SurfKY News
August 03, 2015 1517

Two Injured in Motorcycle Accident

by SurfKY News
August 03, 2015 1316

Man Accused of Using Craig's List to Encourage…

by SurfKY News
August 03, 2015 1127

Back To School Bash Brings Crowd to Mall

by Tammy Holloway, SurfKY News
August 04, 2015 1098

No. 9 Steakhouse Owners Working to Rebuild Dream

by Doreen Dennis, SurfKY News
August 03, 2015 1097

Two Vehicle Collision Injures One, Driver…

by SurfKY News
August 03, 2015 1084

Madisonville Police Reports Released

by SurfKY News
August 03, 2015 971

Vehicle Accident Results in One Fatality

by SurfKY News
August 04, 2015 685

Many Cell Users, Some Landlines Without Service

by Rita Dukes Smith, SurfKY News Director