lgKU 300KENTUCKY (1/13/19) — Louisville Gas and Electric Company and Kentucky Utilities Company are committed to assisting customers who may be having difficulty managing their energy bills. With the current government shutdown, the utilities are reminding all customers, including those who are furloughed government employees, of the companies’ energy bill assistance options.
 
“We know that customers want to be comfortable in their homes and understand that certain circumstances, especially for those impacted by the shutdown, can pose challenges to that,” said LG&E and KU Vice President of Customer Services Beth McFarland. “We want them to know that we’re ready to provide assistance tailored to their specific situation.”
 
For furloughed workers who are LG&E or KU customers, the utilities have the following guidance:
·        Contact the utility when you receive a disconnection notice – LG&E customers can call (502) 589-1444 or (800) 331-7370. KU customers can call (800) 981-0600.
·        Provide proof of your government employment and furlough impact – The Customer Care representative assisting you will ask for this information to be faxed, emailed or presented in person.
·        Develop a plan - After receiving the government employment and furlough impact information, the representative assisting you will help develop an individual plan to help address your energy bill concerns.
 
LG&E and KU offer a variety of programs and resources to assist customers in need of help managing their energy bills including those listed below:

Budget Payment Plan – helps avoid seasonal peaks in your utility bills, by leveling payments out over the course of the entire year
Heating Assistance Programs – LG&E’s Community Winterhelp and KU’s Community WinterCare are third party heating assistance programs that help families in need pay their winter heating bills. The programs offer assistance through support from customer donations and company matching contributions.
Community Agencies – LG&E and KU work with community agencies across the utilities’ service territories to help match customers with available assistance.
 
For more information on LG&E and KU assistance programs, visit lge-ku.com/helpingyou.
 
SurfKY News

sitelogosm© Copyright 2008 - 2018 SurfKY News Group, Inc. All rights reserved.
This material may not be published, broadcast, or rewritten without permission.

Click here to subscribe to receive daily updates by email.

Most Read This Week...

Feb 12, 2019 7566

TVA Responds to Pres. Trump's Tweet about Unit 3

by Rita Dukes Smith, SurfKY News Director
Feb 12, 2019 5095

UPDATE: Powderly Home Deemed Total Loss from Fire

by SurfKY News
Feb 13, 2019 4744

Ohio County Real Estate Transfers Listed - Feb. 13

by Janice Stone
Feb 13, 2019 4209

Hanson Man Accused of selling ‘Ball of Meth’ in area Walmart Store

by Doreen Dennis, SurfKY News
Feb 14, 2019 3504

UPDATE: Madisonville Police Investigating Graves St. Fire

by Doreen Dennis, SurfKY News
Feb 13, 2019 2852

Emergency Crews Respond to Incident on Hall Street

by Doreen Dennis, SurfKY News
Feb 13, 2019 2795

Eagles Fall to Logan County

by Steve LeMaster
Feb 10, 2019 2518

Icy Travel reported across W. Ky. this Morning

by SurfKY News
Feb 13, 2019 2509

UPDATE: KSP Trooper Shoots Alleged Ohio Kidnapper following Pursuit

by Doreen Dennis, SurfKY News

 

Most Read This Month

Feb 06, 2019 31693

UPDATE: MPD makes Arrest in Connection to Madisonville Murder

by Doreen Dennis, SurfKY News
Feb 03, 2019 7985

Western Ky. Authorities Capture Escapee

by Rita Dukes Smith, SurfKY News Director

Mostly Cloudy

30°F

Madisonville, KY

Mostly Cloudy

Humidity: 75%

Wind: 6.84 m/h

  • 16 Feb 2019

    Snow 36°F 24°F

  • 17 Feb 2019

    Scattered Thunderstorms 49°F 34°F

Weather brought to you by

Market Report brought to you by

 

Market Report

Stories Trending Today

Post 2 copy
Feb 16, 2019 1738

2 Muhlenberg Troopers Among 3 Joining KSP Post 2

by Rita Dukes Smith, SurfKY News Director
surf ice 300
Feb 15, 2019 1245

Winter Storm Warning issued for Hopkins, Christian, Muhlenberg Counties

by Doreen Dennis, SurfKY News
HCC Storm
Feb 15, 2019 718

Storm Lose on Lyons' Senior Night

by Steve LeMaster